Online technical support

Frequently Asked Questions

One year or 20,000 km from the date of sale of the details (depending on which one comes first)

Warranty for any part of the vehicle that does not meet the manufacturer's specifications (modification of electronic device software) or replacement of factory parts and mechanisms or installation of additional equipment (if the failure is related to the above) is canceled.

Non RVC 14-15 (V), RVC 13.3-14.1 (V)

To the quality control department (+99893319-00-12, +99879220-00-17)

We repair and test your generator in our company, if the generator or any part of it fails, this part will be replaced with a new one, and you only pay for the replaced part (spare part), repair and testing is free. All services are provided free of charge for generators whose warranty period has not exceeded.